📜 The Ship's Log

Transparency is key in ecommerce. Learn how displaying accurate production times can reduce customer anxiety, decrease support tickets, and increase trust in your brand. We'll explore real-world examples and data-backed strategies.

Fixed shipping rates don't scale with order value. Discover why percentage-based rates (with smart minimums) are fairer for customers and more profitable for your business. Math, examples, and best practices included.

Custom fields are powerful but often overlooked. Learn how proper styling and strategic placement can transform boring data into compelling selling points that actually drive conversions.

Deep dive into BigCommerce's Shipping API limitations and how to work around them. Learn about rate limits, zone management, and creating complex shipping scenarios that BigCommerce doesn't natively support.

Real-world case study showing how clear production time displays led to better customer expectations, fewer returns, and higher satisfaction scores. Includes actual data and implementation timeline.

Managing shipping rates across multiple countries and regions can be complex. Learn our proven strategies for setting up efficient, profitable shipping rates that work globally.